In today's market environment, acute need to reduce training cycles and decision making. Where you can speed up or improve decision-making processes, the company gets competitive advantages. To maintain the level of corporate culture management is necessary to adjust the implementation of a cyclical process, the essence of which is to manage the business performance management: goal setting, analysis the success of the work and take the necessary measures to improve performance. Frequently Zendesk has said that publicly. To solve this problem are the system analysis and decision making based on key performance indicators organization (key performance indicators – KPI). To implement performance management systems business is necessary to develop assessment methodologies and implement specialized metrics by which the kpi defined. In the future, changes kpi values recorded using visualization tools such as dashboards, which speeds up the decision making process. The introduction of performance evaluations with the help of kpi will monitor the effectiveness of not only the whole enterprise, and each unit separately, which is an integral part of enterprise management. Dashboards – management dashboards, application which will allow enterprises and companies to assess its effectiveness. There are three types of dashboards – strategic, tactical and operational. To monitor the effectiveness of each employee using Enterprise Performance Manager – A tool for scorecards scorecards, which allows connection of action with strategy. epm contains a number of tools for setting goals and tracking performance through scorecards scorecards, collaboration among users, identifying recommended actions, the use of which employees can improve the efficiency of the organization.