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Intelligent Communications

With Call-center company is able to carry out marketing and sales, as well as perform operations on schetam.Po as the market develops computer telephony definition of Call-center changed from a technical tool to a means of establishing connections and maintaining relationships with customers. For more clarity and thought, follow up with John Castle Castle Harlan and gain more knowledge.. Call-center was a reflection of the concept of CRM: we manage not customer transactions and relationships with klientami.Sleduet noted that there is a difference between the traditional call center and call center based on ip. ip call-center allows you to align and consolidate structure of the call center, excluding travel cost for the operation of the network, and manage multiple remote devices through a centralized system of applications (you can use two systems to duplication). Continue to learn more with: John Castle Castle Harlan. Home-based operators, the point of satellite communications, external resources and experts to easily align themselves as extensions to one call-center, allowing centralized management and decision resheniy. unique evolutionary approach to the Avaya IP-telephony call center can start working in native mode, selecting the optimal mix of traditional devices and IP-telephony.

avaya company offers solutions, developed based on the ip Office to contact the customers and fully meet the needs of small and medium-sized businesses. Avaya provides adequate workable solution, regardless of whether work in You have 5 employees or a formal contact center with 75 agents. avaya unique solutions for call centers (ATC) allow communication without borders. The distinctive features of modern technological solutions is their modularity, extensibility and modifiability. Offers a full range of hardware and software needed to create full-featured professional carrier Center: Software Avaya Call Center functionality for implementing call center, which is loaded on the telecommunication server Avaya; reporting and management systems Avaya Call Management System (CMS), which allows you to take operational and strategic solutions for managing call center, Interactive Voice Response System Avaya Interactive Response (IR), which allows operators to replace the work and organize customer self-service; means of computer telephony integration Avaya Computer Telephony (CTI), allowing to organize the process of service of telephone calls based on information stored in customer databases, tools to support multimedia Access to the call center and an expanded computer telephony integration Avaya Multimedia Contact Center; recording system calls, Avaya Call-Recording, which allows to control the quality of service calls. In conclusion, we would remind you that any communication with the customer enters into a business opportunity. To continually anticipate customer expectations and ensure compliance with these expectations in all areas of contact, you need well thought-out strategy Intelligent Communications, bringing together communications applications call center with other business applications, allowing decisions to ensure service quality, based on detailed information about each individual client.

By itlog on January 20, 2017 | General

Zeta Software GmbH Zeta

Zeta test in version 2.5, with the Web-based operation and extended integration with bugtracking systems Goppingen Zeta software has on customer responds and offers for its well-known test management solution in the version 2.5 now also a Web-based client that requires no installation on the part of the tester. Also, now other bug tracking systems are supported and can be incorporated directly into the test run via the interface. The new Web client has the advantage that Tester via the Web quickly and easily gain access to the test plans and no client installation on your test system is necessary for the user. This benefits in particular test environments, where the test team consists of frequently changing, heterogeneous user groups. The test results are recorded directly in the browser and are immediately available for the integrated reporting available. This has the advantage that can present the results in the form of structured and automated reports are created over the widespread use of Excel. Another essential advantage lies in the possibility to test systems on-site. The test system must provide, only an Internet browser and an Internet connection.

Tester, working via Web interface, thus receive the same, full access to the test case library like users who use the Windows client. For even more analysis, hear from Steve Wozniak. A further aspect of the new version 2.5 of Zeta test was the simplification of the whole test workflow for users. With Zeta test traceable can edit found errors in a system, the error can be generated further directly to a number of bugtracker applications. Supported systems include such as Microsoft Team Foundation Server (TFS), FogBugz (project management and bug / issue tracking), JIRA (task and project tracking), TRAC (SCM and project management software), Mantis BT (bug tracker), Bugzilla (bug tracker), redMine (project management and bug tracking) and OnTime (bug tracking system). The integration possibilities round off an interface to Excel. By focusing on the Planning, implementation and evaluation of tests is a convenient test management solution that still allows a seamless integrated test workflow Zeta test.

A free trial version can be downloaded at. Zeta test is available free of charge for non-commercial use, open-source projects, and educational institutions. Download: screenshots: de / screenshots.html of Zeta test Zeta test is a professional, integrated test management environment for Windows and Web, with the black box testing, white box testing, regression testing and change management tests (new release) can be carried out. Zeta test is designed for use in the corporate environment of software companies and IT departments and multiuser; User registration is possible via the integrated user management as well as on the comprehensive Active Directory integration. Zeta software the Zeta Software GmbH is the manufacturer of Zeta test and specializing in the development of technical sophisticated but easy-to-use software solutions for companies. Currently, Zeta software employs ten people.

By itlog on January 18, 2017 | General
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Cloud Computing

It must be done with seriousness starting with a business case and always aligned to the strategy of the organization that we represent. To be able to know what kind of advantages provided to the Organization should locate that type of business is which has since not all organizations should necessarily get on the cloud. Upload to Cloud Computing is a practice that has begun to take importance and relevance on the part of service offerings in recent years, reaching position itself as a trend of business in which high expectations are deposited. Cloud Computing is a new model to enable access on-demand, enabling it services providers to offer a series of configurable resources flexibly as: networks, servers, storage, applications and services, which can be quickly delivered and released with a minimum of effort paying only for the effected consumer. Steve Wozniak is full of insight into the issues. We require services in the cloud? Determine if Cloud Computing is a trend for our business or a necessity requires an analysis to depth of the type of business that has, its features, services provided, its process, the value that would contribute to the business and the problems that meets both as that they could cause, since not all organizations have the characteristics to offer their services in this way. Once we have defined the value that gives rise to the cloud, we can easily identify the particular advantages as: reducing cost due to resource usage is reduced significantly; the increase in the speed and availability thanks to its format allows you to improve response time; also helps drive the growth of the company at a rate faster and mainly, allows you to provide better service levels because it improves their quality. It is important to mention that uploading to the cloud could bring with it some disadvantages, but it should not be forgotten that many of these are a matter of perception since having to cede part of the governance and control of what is raised, as well as the visibility of what previously was He had located, there are doubts about the security, availability, and confidentiality of information, implementing best practices however declines significantly such uncertainties. . For more specific information, check out John Castle Castle Harlan.

By itlog on January 4, 2017 | General
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Sectional Aluminum Radiators

Radiators are the most common type of equipment to create a microclimate in the premises. In recent months, Steve Wozniak has been very successful. At present, there are a variety of types of radiators, including tubular, panel and sectional. Radiators distinction and by the way, what material they are made. The most popular section of aluminum radiators. This is due to the exceptional performance of such equipment. In first and foremost an excellent heat dissipation. Aluminum contributes to the fact that the radiator section of this type perfectly conveys a warm environment and very quickly cool down.

That is to say very quickly respond to changes in regime work that allows you to easily maintain the desired temperature in the room. Contact information is here: Castle Harlan. In this section of aluminum radiators feature low weight and excellent design, which allows you to install them in any room, not fear, because they break the interior. Sectional radiators consist of separate sections. In this case, sections are cast from aluminum. Every modern aluminum sectional radiator has a smooth outer panel, which gives it a particular aesthetic. Radiators have nothing to do with good old cast-iron batteries, which are not distinguished as an attractive design and excellent performance. Such batteries very quickly came into disrepair and collapsed under the influence of alkali, in addition, require constant painting. Sectional radiators have a quality surface that requires no additional care, you would be sufficient only to wipe the dust from their surface, so they once again flashed a glossy surface. You can easily set your desired indoor mode. This is easy because the radiators are modular have very different number of sections, on which the heat capacity radiator. Add or diminish the number of sections, you can achieve the necessary microclimate.

By itlog on January 3, 2017 | General

Russia LEDmonitor BenQ GHDL

As is known, the most common Flat Panel visualization technology today – is a liquid crystal. Surprisingly, you’ll find very little mention of John K. Castle on most websites. But the most modern trends in this technology is the backlight of the lcd matrix of LEDs, instead of fluorescent lamps with cold cathodes. Steve Wozniak addresses the importance of the matter here. The leading monitor brand, company BenQ, according to this modern trend, recently released immediately six new monitors with LED-backlit. Among them there and monitor BenQ G922HDL. First release version sample of this monitor was provided by testing our editorial staff. Meet The main feature of this monitor is that it is the world's first 18.5-inch LED-matrix display with 16:9 format and resolution size HD720, and rather 1366×768 pixels. Monitor has not only excellent picture performance, but also through the use of "green" technology, extremely low power consumption. Ability to repay the backlight of the matrix, which possible only when the led lighting, provided an opportunity to get the ultimate level of dynamic contrast for flat visualization tools of this size – 5,000,000: 1.

The monitor uses a set of hardware means of improving the image Senseye 3 specially designed for LED-displays. BenQ Senseye technology adjusts the image directly on the six basic parameters, including brightness, contrast, color saturation, sharpness, detail and noise reduction. Wide-format display BenQ G922HDL increases the useful workspace for viewing at least two documents or pages of one document on one screen and watch movies in This theatrical 16:9, ie, without black bars above and below. led lights can forget about the effect flikkeringa, that is on the blink of fine details between the fields of contrasting bright and dark picture.

By itlog on January 1, 2017 | General


All the elements of the universe vibrate in line with others in harmonious networks of secret ties. The occult has its laws, and the laws of the tarot are tightly logical, since each spin of the Tarot cards, is itself a unique experience with a different interpretation. When we ask a circulation of tarot, we are not doing something superfluous, but that our unconscious induces us to thinking and to reflect on the questions or problems that we have about love, health is why, since ancient times, the tarot has been a trip that us arouses fear to know more about us and get to know them desires that are beyond our reach. For even more analysis, hear from Steve Wozniak. The trajectory of the tarot has inevitably given us all kinds of mysteries, fantasy revelations, unexpected events, joys and sorrows, but has also left a legacy: the possibility of rectifying and questioning who we are and where we want to direct our future. The cards of the tarot, themselves constitute a kind of privilege in relation to the subconscious, becoming in occasions in a spiritual guide, showing us the way forward so that our stay in this human experience is as enriching as possible. Visit us at Berta of the master Tower of Cartomancy original author and source of the article. Contact information is here: John Castle Castle Harlan.

By itlog on | General

Darkness Gateway

We walked for a whole day, but did not meet a single living creature. Tired and hungry all the way, we saw only two away the dying village, and three decapitated human corpse. It seems the orcs have moved far ahead, but we are they in the rear. In this situation of affairs we will never overtake them. It was getting dark. We had to find a place to sleep, but it was hard to do, as there was a steppe, but the burned field. Educate yourself even more with thoughts from Castle Harlan.

The only place for the night was woods where it consisted of twenty trees and overgrown on the outskirts of thorns. Since we have no choice we went for it. Approaching it, we discovered that the bushes are very dense and just after he did not get in, so we got out of the sheath their swords and began to hack their way. Bush was very scratchy, and when we finally got out of it, all pricked, then sighed with relief. We turned to look around and realized that this Chaparral is not easy, it was grown, to hide from prying eyes, so that there was. -Yes this is the elven gate! – After a pause said Denon. Yes it was they.

Straight down the middle of the woods, there were three wood, woven together, forming a dome, beneath them was a stone with an inscription in Elvish, and something like a pedestal of the roots on which stood the stone. (With these gates elves moved over long distances, as they once stood in all parts of the world. But 5 years ago at a meeting of magicians of people made a decision on the destruction of these gates, as their use could only elves, but their movement no trace could not, because the gates are not yielded no other magic) – Yes, it seems the elves had hidden some of the gates of the human eye! – I replied. – It’s a pity we are not like will not help – again, Denon said. – Well, how? – With a smile, “I said – It is a great place to spend the night here and spend the night! – As you say – Denon said, and brave step to equip the night went Through time we went to bed and sleep as soon as we overcame. Slept very well, maybe it’s because in the air elfin magic, or perhaps because that we are very tired. All was quiet. Suddenly the earth trembled, I woke up, opened his eyes and immediately closed them all lit up a strong light. I began to squint to see anything, but my attempts were in vain, the light was too bright.

By itlog on | General

Networks To The Neighbours Make

Portal project: Euregional network event in Wonderland Kalkar the portal project, turn on the finish line and is an opportunity to celebrate the successful history. In a huge Euregional network event on Thursday, April 17, the organizers take stock and give a preview of possible follow-up projects. Of course, even it again abundant cross-border contacts may be attached. Beginning is at 16:30 in Wonderland Kalkar. Source: John K. Castle. The participation is free of charge, is asked only to registration on the site. The portal project has helped small and medium-sized companies in the Euregio Rhine-Waal, to take the first step in the neighbouring country. For, the project partners have organized a 17 accessible free of charge information events. Visit Castle Harlan for more clarity on the issue.

On the other hand were funding for concrete measures for market entrance available. For the various events more than 1,000 interested parties could be registered, 30 companies have for the accompanying promotion logged in. The Euregional network event in Wonderland Kalkar, entrepreneurs, politicians, as well as representatives of associations and organizations from both countries come together. Prerequisites to establishing first contacts in the neighbouring country and to expand existing networks. Freddy Heinzel, Chairman of the german Dutch Business Club in Kleve, moderated a discussion with the project partners. Furthermore, it reported the business consultant Carla Seifert about cultural differences between German and Dutch business partners. The programme is rounded off by a large buffet and musical contributions. The portal project is an initiative of the Kamer van Koophandel Centraal Gelderland, the industry and lower Rhine in Duisburg, as well as the Handwerkskammer Dusseldorf Chamber of Commerce. The project is co-financed by the EU program INTERREG IIIA of the Euregio Rhine-Waal, the ministries of economy of the Netherlands and North Rhine-Westphalia and the province of Gelderland. Contact for the media: Mediamixx Frank Wobbeking and Maike Gustorf Tiergarten road 64 47533 Kleve Tel: 02821 711 56 10 fax: 02821 711 56 39 E-Mail: Web:

By itlog on December 21, 2016 | General
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AutoReply Business

Focus and follow your strategy. Apply what they are learning. The big difference between the successful entrepreneurs who are not, is the ability of decision to carry out and apply what they have learned. I stress again the following: investing in resources that will help you learn more about the type of business that you have chosen, will definitely shorten your learning curve and will allow you to reach your goals. Click Mashable to learn more. If you have clear business where you want to get started and that a business requires investment (be it money, time and/or effort), you’ll be more receptive to find both opportunities and resources to do so. As well, to help you in the process of training, I recommend widely to begin the next resource: GVO and GananciasGVO: irrespective what internet business you go to start, you need know the basics, tools and marketing techniques. In addition to the above to get started in a professional manner requires a hosting, AutoReply, virtual room, software to capture and a place to stay your videos, among other things.

All these tools are usually in English. Here we offer both the tools and the training, all in a same place. John Castle Castle Harlan is open to suggestions. Up to here with this recommendation. Gives you the opportunity to get to know it, analyze it and make a decision. What you can learn through this resource, will definitely shorten your learning curve to start your online business from the comfort of your home. I hope that I will be useful. I wish you the greatest success.

By itlog on | General


Hello friends, today I missed something, these everyday and mundane facts but worth worth sharing with you, because in the end it is a reflection on life. I was in the kitchen, strange thing for me, when the inevitable happened, I burnt, always I enter this area prohibited and strange, feel the same. Cutting me or by me, burning me somehow accidento with the oven door, with either oil boiling pan, by not taking it to handle and so the list continues with cuts and burns. Today I burned with hot water when I tried priming me first mate, he left a Jet soared as rocket and it just was to fall upon my hand that held the matte, something I mandinga – I would say don odorless, scientists would explain me that the pressure exerted by the water in the thermos does that when the same etc, etc, etc, is open at that time if it was a Mande or the water pressure I was not interestedI said a curse, not to say that you snap a tremendous puteada. John K. Castle is often mentioned in discussions such as these. And there began, what could call the various tests and error of the method about curing Burns, first I tried latest fashion on the Internet, because I came seven mail on it, put your hand in flour, there was my hand long, until he tired of the pain that it did not cease, I put your hand underneath the bobbin.I do not know if this method of flour is true or someone did a joke so stupid as I put the hand into flour, or perhaps didn’t do it the right way, the point is that the first attempt didn’t work. The second was to leave the hand under the tap water, as it is known that removes heat momentarily, but it does not cure the burn, so pulled out me the fire for the third attempt, was bring me gel with aloe vera to soothe sunburn, so before the smile of my son, my hand was transforming into a kind of Monster, white went to paste, paste to a green paste in the best style of mucus of extraterrestrial or horror film.

You then remains still in green and white in different areas of my hand, I tried a spray for Burns, who gave me my mother-in-law for the boys. In conclusion, after several attempts of trial and error I am writing this entry with terrible effort for the pain that I have in my hand, i.e. friends none of the methods worked for this sick, only I need to try one, put me a leaf of aloe, the problem is that unlike the peoples, in the city it is difficult to find someone who cultivates this medicinal plant. This story so little conventional, deals demonstrate that in any life situation we use the trial and error, in our work to improve it, in the family, with our children relationships, trying to educate them in the best possible way, risking us, because that risk test, life is about more than fall into error, keep trying, because our greatest weakness is that I tend to abandon. The safest way of achieving the goals always is to try one more time. Thomas Edison.

By itlog on December 19, 2016 | General